www.ferdowsmedicalcenter.ae, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. By accessing and using our website, you agree to the terms described in this policy.

We comply with the UAE Personal Data Protection Law (PDPL) and other applicable data protection laws in the UAE.

1. Information We Collect

We collect personal information when you visit our website, interact with our services, or fill out forms. The types of personal information we collect include:

• Personal Identification Information: Name, email address, phone number, 
• Technical Information: IP address, browser type, device type, operating system, and usage data. This information helps us improve the website and user experience.
• Cookies and Tracking Technologies: We use cookies to enhance your experience and gather usage information about how you navigate our site. You can control your cookie preferences through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries, appointment requests, and general communication.
• To send you newsletters, marketing communications, or promotional materials (with your consent).
• To enhance your experience on our website, including personalizing content.
• To improve the functionality and performance of our website.
• To comply with legal and regulatory obligations, if necessary.

3. Data Protection and Security

We are committed to securing your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

• We use encryption protocols to secure sensitive data.
• Access to personal data is restricted to authorized personnel only.
• We regularly review our security practices to ensure they meet industry standards.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us manage our website and services, such as hosting, payment processing, and marketing platforms.
• Legal and Regulatory Compliance: We may disclose your personal information if required by law or in response to lawful requests from government authorities, such as complying with court orders or regulations in the UAE.

5. Your Rights Under UAE Law

Under the UAE Personal Data Protection Law (PDPL), you have certain rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to applicable legal obligations.
• Opt-Out: You may opt out of receiving promotional emails or newsletters by contacting us or using the unsubscribe feature in our communications.

To exercise any of your rights, please contact us at [contact information].

6. Cookies and Tracking Technologies

• We use cookies and similar technologies to enhance your user experience on our website. Cookies are small data files placed on your device that help us understand your preferences and improve the performance of our site.
• You can control cookie settings via your browser and opt-out of non-essential cookies. However, disabling certain cookies may affect your experience on our website.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise your rights, please contact us:

 

• Email: info@ferdowsmedicalcenter.ae