Privacy Policy

This Privacy Policy describes how Ferdows Medical Center collects, uses, and protects the personal information you provide on our website. We are committed to ensuring your privacy is protected. This policy is effective as of [Effective Date].

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, address, email address, phone number, date of birth, and other contact details.
  • Medical Information: Health history, medical conditions, treatments, and other health-related information you provide during consultations or through our online forms.
  • Payment Information: Credit card details or other payment information when you make payments for our services.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Communication Data: Records of your communications with us, including emails, chat logs, and phone calls.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, book appointments, subscribe to our newsletter, or contact us directly.
  • Automatically: Through cookies and other tracking technologies when you visit our website.
  • From Third Parties: We may receive information from third-party service providers, such as payment processors or analytics providers.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To schedule appointments, provide medical consultations, and deliver the services you request.
  • Communication: To respond to your inquiries, send appointment reminders, and provide updates about our services.
  • Payment Processing: To process payments for our services.
  • Improving Our Website: To analyze website usage data and improve the functionality and user experience of our website.
  • Marketing: To send you newsletters, promotional offers, and other marketing communications (with your consent, where required by law).
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies.
  • Medical Professionals: Doctors, nurses, and other healthcare professionals involved in your care.
  • Legal Authorities: Government agencies, law enforcement, or other legal authorities if required by law or to protect our rights and interests.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the changes are posted constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

[Contact Information]

Thank you for trusting Ferdows Medical Center with your personal information.